Product & Quality

Q: Is your jewelry waterproof and anti-tarnish?
Absolutely! All our pieces are waterproof, sweat-proof, and anti-tarnish — made to survive workdays, gym days, and even vacay days.

Q: Can I wear this jewelry daily?
Yes! Our jewelry is designed for everyday wear — comfy, lightweight, and skin-friendly (even for sensitive skin).

Q: What material do you use?
We use premium-quality plating over stainless steel or high-grade alloy, with added coatings for long-lasting shine and durability.

Q: Will the color fade?
Nope, not with normal use. Just avoid harsh chemicals and store it safely — and you’ll enjoy your sparkle for a long time.

🚚 Orders & Shipping

Q: Do you offer free shipping?
Yes! We offer free shipping on all orders above ₹699 within India.

Q: How long will delivery take?
We usually dispatch orders in 1–2 working days, and delivery takes 3–7 working days depending on your location.

Q: Do you ship internationally?
Not yet — but we're working on it! Stay tuned or DM us to be the first to know when we start 🌍

Q: Can I cancel my order?
You can cancel within 2 hours of placing the order — just email us at hello@zunaricharm.com with your order details.

🔁 Returns & Refunds

Q: What’s your return policy?
We offer 4-day hassle-free returns on all items, no return charges. The product must be unused and in original packaging.

Q: How do I request a return?
Just email us at hello@zunaricharm.com with your order number and reason. We’ll guide you from there.

Q: When will I get my refund?
Once we receive the returned product, refunds are processed within 5–7 business days to your original payment method.

💫 Jewelry Care Tips

Q: How do I take care of my jewelry?

• Store in a dry place or the Zunari Charm pouch

• Avoid contact with perfumes or harsh chemicals

• Wipe gently with a soft cloth after use
  Your charm deserves the love too! 💖

🤝 Other

Q: How can I contact you?
Email us at hello@zunaricharm.com or send a message on Instagram @zunari.charm. We usually reply within a few hours!

Q: Do you offer gift packaging?
Yes! Every Zunari piece comes in gorgeous packaging — ready to charm someone (even if that someone is you 💌).